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How Do You Fix an Unresponsive Touch Screen

Windows 10 is basically great for touch screens, especially thanks to the special touch-designed apps part of the Windows Ink Workspace as well. However, is your touchscreen not working? Most of the time it can break for seemingly no reason. So that’s why we are here to show you how you guys can fix your touchscreen in Windows 10. Let’s discuss How Do You Fix an Unresponsive Touch Screen.

The majority of the problems are basically caused by driver incompatibility. This is even more likely that if the touchscreen has stopped working between your upgrade from a previous operating system to Windows 10 actually. We will cover this, along with many other troubleshooting tips as well.

However, the Microsoft Surface is the flagship Windows 10 hybrid device,  it is not alone in the realm of Windows 10 touchscreen devices actually. Touchscreen laptops are now getting more and more affordable. That actually means chances are, if you buy a decent new laptop today, then it will have a touchscreen. As always, the downsides of formerly exclusive hardware that reach critical mass are compatibility and reliability issues as well. It is not uncommon to experience issues along with touchscreens being unresponsive or downright non-functional in Windows 10, downgrade you to the traditional keyboard and mouse.

How Do You Fix an Unresponsive Touch Screen

There are a lot of issues that may affect the performance of your Windows 10 touchscreen. You should try the remedies below in order to narrow down what’s ailing your PC.

Reboot Your Touchscreen Device

This might seem patronizing in order to suggest this, but along with longer battery lives and advanced sleep and wake functionality. You guys may shut down your device for less than you realize. Most of the time, a restart is just what your computer needs to get that touchscreen working again actually. Before you spend your time and effort troubleshooting, then try this first in order to see if it fixes the issue or not.

Run Troubleshooting

The Windows troubleshooting tool could be a quick as well as really easy fix to any problem with your touchscreen.

Just do a system search for troubleshooting and choose the relevant result. In the new window, tap on View all from the left-hand menu. From the list that appears, you need to click Hardware and Devices.

how do you fix an unresponsive touch screen

Press Next and then run the wizard through. The tool will automatically detect issues and then repair them as well. But, it’s by no means comprehensive and you may need to carry on reading as well.

Clean Your Touchscreen

The first thing you need to check is to see if you have a dirty screen. Grease and dirt accumulate on the display after a while, and that will actually affect its sensors and make them less responsive. If you guys have a dirty or smudged up screen, then clean it up with a microfiber cloth.

For stubborn blemishes, you can also use a gentle cleaner that is safe for electronics. Do not use rubbing alcohol or soap on the screen because those chemicals can destroy and damage the screen even more. Rather, fill a spray bottle along with equal parts of vinegar and distilled water, spray the mix on a cloth and then clean it up.

Turn off and on Touchscreen Drivers

Well, this is the driver’s equivalent of turning something off and turning it on again. And for some reason, it mostly magically fixes the issue too. Press the Windows Key and type: device manager and then choose the Control Panel option at the top of the results.

unresponsive touch screen


In Device Manager left-click on Human Interface Devices in order to expand the drop-down menu. Then right-click on “HID-compliant touch screen” and select to Disable the driver as well. You have to right-click on it again and then choose Enable.

Update Your Device Driver

If turning on and off the device does not work, then you should try selecting the Update driver option by right-tapping it in Device Manager (the same screen is shown above). Windows will then search the web and automatically find a newer driver if one exists actually.

unresponsive touch screen

Calibrate The Touchscreen

Whenever your touchscreen is slow to respond or records your touch gestures inaccurately. Then a re-calibration might be all it takes in order to bring it up to speed. Then let’s see how to perform a touchscreen calibration.

Just do a system search for calibrating and choose Calibrate the screen for pen or touch. A new window will then open containing tablet PC settings.

On the Display tab, You have to use the Setup… and the Calibrate… buttons, in turn, to see if this resolves the issue or not.

Change Power Management Settings

Windows 10 will do its best in order to conserve power. However, most of the time the settings can be overzealous and turn off your touchscreen after a period of activity actually.

When the touchscreen should automatically enable itself again when it detects an input, well, this is not always the case. As such, you can also turn off the power saving of your touchscreen to see if this fixes the problem or not.

In order to begin, tap on Windows key + X and tap on Device Manager. Then, double-tap on Human Interface Devices, then double click the listing for HID-compliant touch screen as well.

This will then open a new window. Switch to the Power Management tab now. Then you have to untick Allow the computer to turn off this device to save power. Tap OK and then restart your system.

Rollback The Drivers | how do you fix an unresponsive touch screen

In Windows 10, the Windows Update also updates your hardware drivers actually. Unfortunately, not all of the driver versions work equally well. If it is actually driver updates that are actually causing the problems, you should try to roll back to the default.

roll back the drivers

For this, again in Device Manager, right-tap on the HID-compliant touch screen and then choose Properties. Then you have to switch to the Driver tab and choose Roll Back Driver.

You know that there’s a particular older driver version that will work, however, are not able to get to it through a rollback. Within the Driver, tab choose to Uninstall rather and then follow the method outlined in step four above.

Uninstall Recent Programs

For whatever reason, some of the programs cause touchscreen problems. If your touchscreen has only recently broken, then you should uninstall any recently added programs as well.

If you want to do this, press Windows key + I to open Settings. Tap Apps. Use the Sort by dropdown and choose the Installation date.

Look for the date whenever the touchscreen problem started. Working up, tap on each and every app in turn, and Uninstall it. Restart your computer every time and then see if it fixes the touchscreen or not.

Contact The Company

Well, if you guys have tried all of these tips and your touchscreen is still broken. Then you should probably contact your system manufacturer in order to get them to investigate.

It is likely that the problem is a hardware fault, instead of a system one, and they will have the expertise in order to fix it. You may also find that you are still covered by warranty, relying on what caused the damage as well.


You are good to go. If you have any queries and issues related to this “how do you fix an unresponsive touch screen” article then let us know in the comments section below.

Also See: Fix: Windows 10 Startup Repair Not Working

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